Frequently Asked Questions

Q. What services do you provide for babies?
A: BabySPA provides exclusive Water-Training, Baby Massage and Baby Haircut services for babies in Singapore aged from 1 to 24 months old.

Q. Do you provide haircut service at home?

A: Yes. BabySPA provides Baby First Haircut Home Visit service including Baby First Haircut Certificate in both hard (laminated) and soft (digital) copies. The certificate is a very heartwarming baby memorabilia. For bookings, please call 66590292 at least two days in advance.

Q. How do I book my baby’s Water Training, Massage, and Haircut?
A: Call the nearest outlet. Click here for list of outlets

SERANGOON NEX MALL # 4R – 81 66342536
HARBOUR FRONT HARBOUR FRONT CENTER # 03 – 11 62720061
PLAZA SINGAPURA PLAZA SINGAPURA Dhoby Ghaut # 03 – 30 62386003
SENGKANG COMPASS ONE SENGKANG # 02 – 34A 69044490
CHANGI CITY POINT CHANGI CITY POINT # 02 - 08/09 66364076
PUNGGOL PUNGGOL OASIS TERRACES # 04 – 05 62448700
WESTGATE WESTGATE JURONG EAST # 04 – 34 64659459
YISHUN NORTHPOINT CITY YISHUN # 02 – 161 62546500

Q. How do I book my baby’s First Haircut Home Visit?
A: Call 66590292 for booking 2 days prior.

Q. What baby products do you sell?

A: BabySPA’s most popular baby products are Swimming Diapers, Baby Weighing Scale and Swing and Slide with Bastketball Hoop. All products are available at all 8 branches. You may also order online at www.babyspa.com.sg or call 66590292 for cash-on-delivery.

Q: Can I buy the Baby Weighing Scale online?

A: Yes, you may order on our website www.babyspa.com.sg/store or at any BabySPA branch. BabySPA is proudly Singapore’s sole Baby Weighing Scale supplier of all of NTUC My First Skool.

Q. What is the minimum age for babies to take part

A: Our services are suitable for babies starting at 1 month of age until 2 years old.

Q. Can my young baby join bigger babies in the big pool
A: Babies have to be put in the small pool first to train them in the water environment. Once they are fully adjusted, they may be put in the big pool starting on their 5th or 6th swimming sessions.

Q. Do I need to accompany my baby during the session
A: Babies must be accompanied and supervised by at least one adult at all times during the sessions. This is to help strengthen the bond between baby and parent and to boost their confidence during the sessions.

Q. What is the duration of each session
A: For first timers, the Water-Training session is limited to around 20 minutes to prevent over-fatigue. Subsequently, the session can be a bit longer and longer depending on your baby's endurance.

Q. How will babies benefit from the Water-Training sessions
A:
Physical Development – Your baby’s heart, lungs, and muscles will be exercised in the warm-water bubble jets. This strengthens your baby’s immune system to not easily get sick.
IQ Development – Your baby’s mental ability will be sharpened during the training whereby warm-water pressure stimulates the nervous system and the brain.
EQ Development – Emotional intelligence will be enhanced through the interaction with other babies in the pool.

Q. What do I need to prepare for the session
A: Make sure your baby has enough sleep and feed at least 30 minutes before the session. Bring your own towel, extra milk/water and diapers. One disposable swim diaper and neck float will be provided.

Q. Are your staff certified and proficient in handling babies
A: All of our staff are well-trained and most have years of professional and personal experiences in training babies.

Q. How many babies are in the pool during the session
A: The small pool is for a single baby, while the big pool is for 3 to 4 babies.

Q. It’s my first time coming to BabySPA. How do I go about it
A: We recommend your baby to try first. If you think our services are good and beneficial to your baby, you may sign up for a package and you will save quite a lot. In addition, you can go to any of our 8 branches once you have signed up a package.